Cognitive Distortions

The Psychology of Human Misjudgment

With valuable insights from Charlie Munger

Cognitive Distortions - Clinical Origins

Cognitive distortions are irrational thought patterns that cause you to to perceive reality inaccurately.

Our understanding of cognitive distortions is rooted in a clinical and therapeutic context and especially in the work of psychiatrist Aaron T. Beck who laid the groundwork for the study of these distortions, and his student David D. Burns who continued research on this topic.

According to Beck's cognitive model, a negative outlook on reality,  is a factor in symptoms of emotional dysfunction and poorer subjective well-being.

Negative thinking patterns reinforce negative emotions and thoughts, and during difficult circumstances, these distorted thoughts can contribute to an overall negative outlook on the world and a depressive or anxious mental state. Challenging and changing cognitive distortions is a key element of cognitive behavioral therapy [CBT].

On this site, we have written about this from the perspective of a mindfulness based approach to uncovering these negative and distorted thoughts at source and practical strategies for learning how to deal with them.

The illustration below highlights some of the commonest cognitive distortions experienced by people who are anxious or depressed.

The illustration below highlights some of challenges that people are encouraged to use to help them re-orient their thoughts.

Moving away from the clinical background, our specific focus in this article is the area of decision making in everyday life situations and also in a work and business context.

I want to concentrate now on the work of Charlie Munger who is probably best known as the Vice Chairman of Berkshire Hathaway, Inc and long term business partner of Warren Buffett.

Aside from his extremely successful business career as an investor and his various philanthropic ventures, Charlie Munger is also well known for his thinking skills and especially for his emphasis on developing multiple mental models, identifying and avoiding cognitive distortions and biases to cut through complexity and make good judgement calls and good decisions.

Cognitive Distortions To Avoid When Making Life and Business Decisions

Standard Causes of Human Misjudgment

Here is a summary of some of the main causes of misjudgment. This is taken from:  Transcript & Video of a 1995 Charlie Munger speech listing 24 standard causes of human misjudgement which is hosted on the excellent Farnham Street blog and is an easy-to-read presentation and explanation of each of these points and more.

• Reinforcement and Incentives - under recognition of the power of what psychologists call reinforcement and economists call incentives.
• Psychological denial - reality is too painful to bear, so you just distort it until it’s bearable.
• Incentive-cause bias - the greater the incentive the greater the bias - it’s present in every profession and in every human being, and it causes perfectly terrible behaviour.
• Bias from consistency and commitment tendency, including the tendency to avoid or promptly resolve cognitive dissonance - includes the self-confirmation tendency of all conclusions, particularly expressed conclusions, and with a special persistence for conclusions that are hard-won. The human mind has a big tendency of shutting down on an idea so the next one can't get in. 
• Painful qualifying and initiation rituals,  pound in your commitments and your ideas. The Chinese brainwashing system, which was for war prisoners, was way better than anybody else’s. They maneuvered people into making tiny little commitments and declarations, and then they’d slowly build. That worked way better than torture.
• Bias from Pavlovian association, misconstruing past correlation as a reliable basis for decision-making. Pavlovian association is an enormously powerful psychological force in the daily life of all of us. And all these psychological tendencies work largely or entirely on a subconscious level, which makes them very insidious. In many cases when you raise the price of alternative products, it’ll get a larger market share than it would when you make it lower than your competitor’s product because of the association of price with quality.
• Bias from reciprocation tendency -One of the reasons reciprocation can be used so effectively as a device for gaining another’s compliance is that it combines power and subtlety. Especially in its concessionary form, the reciprocation rule often produces a yes response to a request that otherwise would surely have been refused.
• Bias from over-influence by social proof, that is, the conclusions of others, particularly under conditions of natural uncertainty and stress. This is a lollapalooza. It describes a psychological and social phenomenon wherein people copy the actions of others in an attempt to undertake behavior in a given situation. Social proof is considered prominent in ambiguous social situations where people are unable to determine the appropriate mode of behaviour, and is driven by the assumption that the surrounding people possess more knowledge about the current situation.
• Bias from contrast caused distortions of sensation, perception, and cognition - the sensation apparatus of people is over-influenced by contrast. It has no absolute scale, just a contrast scale.
• Bias from over-influence by authority - remember the Millgram experiments and also Philip Zimbardo and his infamous Stanford Prison "Experiment"
  
• Bias from Deprival Super Reaction Syndrome, including bias caused by present or threatened scarcity, including threatened removal of something almost possessed but never possessed - people are really crazy about minor decrements in a downwards direction.
• Bias from envy/jealousy.
• Bias from liking distortion, including the tendency to especially like oneself, one’s own kind, and one’s own idea structures, and the tendency to be especially susceptible to being misled by someone liked.
• Bias from the non-mathematical nature of the human brain in its natural state as it deals with probabilities employing crude heuristics and is often mislead by mere contrast.
• The tendency to overweigh conveniently available information and other psychologically rooted miss-thinking tendencies on this list when the brain should be using simple probability mathematics.
• Mental and organizational confusion from the say-something syndrome  -  this occurs when people don't have a language or framework with which to explain something and they tend to metaphorically jump up and down and make a lot of noise.

The short answer to this is that the lollapalooza effect kicks in.

What is the lollapalooza effect?

The technical term for this is autocatalysis - for which Munger has coined the phrase the lollapalooza effect.

The lollapalooza effect occurs when two or more forces are all operating in the same direction and often you don’t get just simple addition but rather you get a nuclear explosion once you reach a certain point of interaction between those forces such as a breakpoint or critical-mass is reached.

The lollapalooza effect can cause huge negative effects but it can also cause massively positive trade-offs.

Munger give these examples:

• Tupperware parties. "Tupperware has now made billions of dollars out of a few manipulative psychological tricks."
• The Moonies. "Moonie conversion methods. Boy, do they work. He just combines four or five of these things together"
• Alcoholics Anonymous. "A 50% no-drinking rate outcome when everything else fails? It’s a very clever system that uses four or five psychological systems at once toward, I might say, a very good end."

FULL LISTINGS - Cognitive Distortions

Highly recommended:

#  "The Decision Lab": FULL LIST & DETAILS on Cognitive Distortions

#  Charlie Munger: 24 Standard Causes Of Human Misjudgement

How To Avoid Cognitive Distortions?

• The first and most obvious way is to understand and be fully ware of these cognitive biases and cognitive distortions.
• Understand the power and pitfalls of Heuristics i.e. the mental short cuts that we all use all the time in everyday decisions.
• Understand the forces at play, especially the boundary between knowing what you do know and what you don't know. Understand your Circle Of Competence.
• When making important and significant decisions, invest the time to apply good Thinking Skills to the whole decision making process.
• Pay particular attention to First Principles Thinking and Second Order Thinking
• Understand and apply Mental Models
  

Cognitive Distortions - Resources

Recommended Further Reading:

Heuristics & Biases in Military Decision Making by Major Blair S. Williams

Cognitive Bias: Systematic Errors in Decision Making - Harvard Business Review

Articles:

Cognitive Biases

Confirmation Bias

Fundamental Attribution Error

Hindsight Bias

Survivorship Bias

Iatrogenics - "Do Something Syndrome"

The Placebo Effect

Mental shortcuts

Heuristics

Affect Heuristic

Representativeness Heuristic

Affect Heuristic

Mental Models

Mental Models

Thinking Skills

First Principles Thinking

Second Order Thinking

Occams Razor

Productive Thinking

Deep Work

Applied Rationality and The Scout Mindset

Improved Decision Making

The One Thing

The Pomodoro Technique

Return from "Cognitive Distortions" to: How To Think

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